How We Can Help You!

Managing Customer Service emails is a crucial part of running a business. That’s where steps in, making email management a breeze for small to medium-sized enterprises (SMEs). It’s all about saving you time and helping you send out better emails, without any tech headaches.

Experience the new era of email drafting
A Time-saver Like No Other

With, say goodbye to the hours spent staring at your inbox. While you take care of your business, prepares drafts for your emails. So, every time you open your inbox, there are drafts ready and waiting for your touch. It’s all about giving you more time.

Tailored to Your business from Day One is designed to adapt and personalize its approach right from the start. By analyzing your email style when your agent is initially created, it offers draft suggestions that are closely aligned with your unique way of communicating. This initial learning phase ensures that each suggestion is tailored to your preferences, providing a consistent and smooth email experience that feels naturally like your own from the very beginning.

Your Privacy, Our Priority

We take the safety of your data seriously. operates with strict privacy standards, ensuring your email history stays just between us. Read more here

What Kind of Responses Can You Expect?

Preview the potential of our agent responses with these realistic inquiries and responses. Each pair is an example of how our technology ensures clarity and responsiveness, transforming your customer service experience.

Subject: Inquiry About Shipping Costs to the United Kingdom


I would like to know if you offer free shipping.
Additionally, Could you please provide information on the shipping costs for delivery to Spain?


Subject: Re: Inquiry About Shipping Costs to the United Kingdom

Hi Christian,

Thank you for reaching out. Yes, we do offer free shipping for orders over 75€. For deliveries to Spain, the shipping cost is 6€. If you have any more questions or need further assistance, please don't hesitate to ask.

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Customer Service | Democratique Socks
"Comfort in Every Step"
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Subject: Inquiry About Damaged Order

Hi Support Team,

I just received my order of socks, and unfortunately, one pair is torn. Can you guide me on how to return these for a replacement? I've attached a photo of the damage.

Thanks for your assistance!


Subject: Re: Inquiry About Damaged Order

Dear Susan,

I'm truly sorry to hear about the issue with your order. Thank you for sending over the photo of the damaged socks. I'll guide you through the process for a replacement right away.

Please follow these steps:
1. Reply to this email with your order number and the photo attached.
2. I will provide you with a return shipping label and instructions on how to send back the torn pair.
3. Once we receive the damaged socks, we'll dispatch a replacement pair to you immediately.

Your satisfaction is our top priority, and I apologize for any inconvenience this may have caused. If you have any more questions or need further assistance, please don't hesitate to reach out.

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Customer Service | Democratique Socks
"Comfort in Every Step"
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Subject: Care Instructions for Relax Fisher Knit Supermelange Socks


I recently purchased a pair of Relax Fisher Knit Supermelange Socks and would like to know the best way to care for them. Specifically, is it safe to wash them at 90 degrees Celsius?

Thank you,

Subject: Re: Care Instructions for Relax Fisher Knit Supermelange Socks

Hi Thomas,

Thank you for reaching out about your recent purchase of the Relax Fisher Knit Supermelange Socks. I'm glad to hear you're looking into the best care for them. It's recommended to wash these socks inside out, but not at 90 degrees Celsius. For optimal care, please follow the specific instructions provided with the product, which typically suggest a lower temperature to maintain the quality and comfort of the socks.

If you have any more questions or need further assistance, feel free to ask.

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Customer Service | Democratique Socks
"Comfort in Every Step"
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Begin with a Click

Creating your account is a breeze. We've streamlined the process to be as user-friendly and straightforward as possible. All it takes is your email, password, and a brief description about your business. With these simple steps, you'll be on your way to a tailored email drafting experience designed to understand and meet your unique needs.

  • Step 01.

Learn from the Past

MailAgent gets to know your way of communicating by looking at your previous emails, all while keeping your privacy at the forefront. We follow strict privacy rules under GDPR to ensure your information stays safe. With this step, you’re on your way to receiving helpful draft emails that sound just like you, ready to help you provide stellar customer service.

  • Step 02.

Drafting in Silence

While you focus on other important tasks, MailAgent is at work preparing draft replies for you. Anytime you check your email, find helpful draft responses waiting for your review. It’s like having an assistant who’s taken care of the initial work, making it quicker and easier for you to provide excellent customer service with every email.

  • Step 03.
Request Your Tailored Demo

By providing us with your business email and website URL, we will craft a personalized demo that showcases how can seamlessly integrate into your operations, enhancing your customer service strategy.

Get Your Demo:

Fill in your details. We'll set up your demo and send you the login information to explore's potential for your business.

Does require access to all my emails?

No, absolutely not. only needs to connect with one designated customer service email account. Your other email accounts, especially personal ones, will not be accessed or linked to our service. You maintain complete privacy and control over all other email communications. We focus solely on the account you choose to improve, keeping the rest of your email space private and secure.

Do I need to install extra software on my computer?

No, you don't need to install any extra software on your PC. works directly with your current email account via IMAP. Just connect your email to our platform, and you'll be ready to start receiving time-saving draft suggestions without any additional setup.

Will I still have control over my emails ?

Absolutely. provides you with draft suggestions, but you maintain full control over your inbox. You can edit, approve, or discard these drafts as you see fit. is here to assist, not to take over your email responsibilities.

Can I try before subscribing?

Yes, we invite you to experience firsthand. We offer the first 25 drafts for free, allowing you to see just how much time and effort you can save with our service. There's no commitment required — start improving your email efficiency today and decide for yourself.

Is my data safe with

Your privacy and data security are our top priorities. adheres to strict privacy standards, ensuring your emails remain confidential. Your data is encrypted and processed securely, and we continuously work to implement the best security practices.

How does learn from my emails? uses sophisticated machine learning algorithms to analyze your sent emails. It understands your unique writing style, tone, and preferences to create drafts that mirror how you communicate. The more you use it, the better it becomes at providing drafts that require minimal editing on your part.

Have Question ? Get in touch!

Don't hesitate to reach out — our dedicated team is on standby to provide you with the answers and support you need.

Contact us