Agent Type
General Purpose
Ideal for personal email accounts - manages family communications and daily correspondence.
Customer Service
Professional support agent for handling customer inquiries, feedback, and service requests.
Demo Agent
Experience the potential of MailAgent.AI with a pre-configured demo account and sample email.
Mail Provider
Gmail
Connect your Gmail account for seamless integration.
Outlook
Use your Outlook account to manage emails effectively.
IMAP (Other)
Configure any IMAP server for your needs.
Email Account details
Agent Context and Signature
Agent Context Description
Email Signature
Agent Response settings
Response Tone
Response Length
Drafting
When a new email arrives, your Agent reviews it to check its relevance. If relevant, a draft is prepared.
Initial Analysis
Analysis Results
Total Emails Analyzed
-
Relevant Emails Found
-
Agent State
Need help with Agent Type?
General Purpose Agent
Ideal for personal email accounts - manages family communications, appointments, and daily correspondence with your personal touch.
- Personal inbox organization
- Matches your personal tone
- Suggests appropriate responses
Customer Service Agent
Specialized for business and customer support:
- Professional response handling
- Customer inquiry management
- Support ticket organization
Demo Agent
Try before you connect your email:
- Pre-configured demo account
- Sample email scenarios
- No setup required
Mail Provider Help
Google Gmail
Simple secure login with Google OAuth - no password needed
Microsoft Outlook
Microsoft account integration with secure OAuth login
IMAP (Other Email Providers)
For other email providers using IMAP protocol:
- Company email servers
- Custom domain email (GoDaddy, etc.)
- Yahoo Mail
- Apple iCloud Mail
Can't find your settings? Check your email provider's help page or contact your IT department.
Connect with Gmail
Connection Steps
- Enter your Gmail address
- Click "Connect with Gmail"
- Sign in to your Google account
- Grant necessary permissions
Security & Privacy
- Secure OAuth 2.0 authentication
- No passwords stored by MailAgent
- Revoke access anytime from your Google account
Account Settings - IMAP
What you need to do
- Enter your complete email address
- Enter your email password
- Click "Test Connection" to proceed
What happens next?
When you click "Test Connection", we will:
- Verify your email format
- Detect your email provider
- Configure optimal server settings
- Test the connection securely
Important Notes
- Using two-step verification? You'll need to create a special password in your email settings
- All connections use secure encryption
Manual IMAP Settings
Username & Password
Your username is usually:
- Your full email address (e.g., john@company.com)
- Sometimes just the part before @ (e.g., john)
Understanding the Settings
What is the Host?
This is your email server's address (like a website address). For example:
• imap.aol.com for AOL
• imap.mail.yahoo.com for Yahoo
What is the Port?
Think of this as a specific entrance to your email server. Most secure email servers use port 993. It's like dialing an extension number to reach the right department.
What is TLS?
TLS is a security feature that encrypts your email connection - like a secure tunnel for your data. Always keep it enabled to protect your emails.
Where to Find Your Settings
You can find your IMAP settings:
- In your email provider's help documentation
- By contacting your email provider's support
- From your IT department (for company email)
Common Settings by Provider
imap.mail.yahoo.com
imap.zoho.eu
imap.mail.me.com
Need More Help?
We're here to help! You can:
- Email us at support@mailagent.ai
- Switch back to standard mode and try again
Personalizing Your Agent
Agent Context Description
Help your agent understand your email needs:
- Your role or personal context
- Common topics in your emails
- Any specific preferences or requirements
Example Descriptions:
"I manage my personal email account with family communications, appointment scheduling, travel planning, and daily correspondence. I prefer responses that are friendly yet concise with a personal touch."
"I'm a software developer handling emails about project updates, meeting scheduling, and technical discussions. I need to maintain a professional tone while explaining complex topics clearly."
"Customer support specialist for TechGear, handling product inquiries, returns, and technical support. Responses should be helpful and solution-focused while following company guidelines."
Email Signature
Your email sign-off that includes:
- Your name and optional title
- Contact information
- Additional details (company, social links, etc.)
Example Signatures:
Best wishes,
Alex Thompson
alex@email.com
Kind regards,
Sarah Chen
Senior Software Engineer
LinkedIn: linkedin.com/in/sarahchen
Best regards,
John Smith
Customer Success Manager
TechGear Support
+1 (555) 123-4567
Response Settings
Response Tone
Select how your agent should communicate:
Professional and structured communication style. Uses complete sentences and proper business language.
Example response to a meeting request:
"Thank you for your email regarding the project meeting. I am available at the proposed time and have added it to my calendar. Please let me know if you need any specific topics to be addressed during our discussion."
Clear and efficient communication that gets straight to the point. Focuses on essential information.
Example response to a meeting request:
"Yes, I can attend the meeting on Tuesday at 2 PM. I've added it to my calendar. I'll prepare the sales numbers you requested."
Friendly and conversational style. Uses more relaxed language while maintaining professionalism.
Example response to a meeting request:
"Hey! Thanks for thinking of me for the meeting. Tuesday at 2 works great for me. I'll bring those sales numbers you mentioned. Looking forward to it!"
Response Length
Choose how detailed your responses should be:
Quick, concise responses for simple matters.
Best for:
- Confirming receipt of information
- Simple yes/no responses
- Quick updates
"Thanks for the update. The changes look good. I've approved the document."
Balanced responses that provide context and necessary details.
Best for:
- Answering questions with some explanation
- Providing status updates
- General business communication
"I've reviewed the project timeline you sent. The milestones align well with our team's capacity. I've shared it with the development team for their input. They'll provide feedback by tomorrow. Let's schedule a brief call next week to discuss any adjustments. Would Tuesday at 2 PM work for you?"
Comprehensive responses for complex topics or detailed explanations.
Best for:
- Detailed project updates
- Technical explanations
- Complex problem-solving
"Thank you for your detailed inquiry about our project status. I've analyzed the current progress across all teams. The frontend development is 80% complete, with the new user interface ready for testing. Our backend team has successfully implemented the database optimizations, resulting in a 40% improvement in query response times. The QA team has identified a few minor issues, which are being addressed this week. I've attached a comprehensive report with metrics and screenshots. We're still on track for our end-of-month deadline. I recommend scheduling a team review next week to discuss the remaining tasks. Please let me know your availability for a 1-hour meeting. In the meantime, you can track real-time progress on our project dashboard."
Draft Creation
Control how your agent processes incoming emails:
Default Behavior (Recommended)
Your agent intelligently filters incoming emails and only creates drafts for messages that need a response. It will:
- Create drafts for questions and requests
- Skip automated notifications
- Ignore marketing emails and newsletters
- Filter out potential spam
"Always Create Drafts" Option
Creates draft responses for every incoming email, with no filtering. Choose this if you:
- Want drafts for every email, including spam and automated messages
- Don't need automatic filtering of any kind
- Need responses prepared for every single message
Building Your Agent's Knowledge Base
What's Happening Now?
During this phase, your agent:
- Scans your Sent folder for past email communications
- Identifies patterns in how you handle different types of requests
- Learns your writing style and tone preferences
- Creates a knowledge base for generating relevant responses
Your Knowledge Base
The knowledge base works like a FAQ system:
- Stores pairs of inquiries and your best replies
- Matches incoming emails to similar past inquiries
- Identifies the 3 most relevant past responses
- Combines best replies to create perfect drafts