Create Agent

Agent Type

General Purpose

Ideal for personal email accounts - manages family communications and daily correspondence.

Personal inbox handling
Matches your personal tone
Suggests appropriate responses
Customer Service

Professional support agent for handling customer inquiries, feedback, and service requests.

Quick response drafting
Consistent brand voice
Support ticket handling
Demo Agent

Experience the potential of MailAgent.AI with a pre-configured demo account and sample email.

Instant setup
Sample scenarios
No email required

Mail Provider

Gmail

Connect your Gmail account for seamless integration.

Outlook

Use your Outlook account to manage emails effectively.

IMAP (Other)

Configure any IMAP server for your needs.

Email Account details

Please enter a valid email address
Password is required
Please enter a username
Password is required
Please enter a valid host address
Please enter a valid port number (1-999)

Agent Context and Signature

Agent Context Description

Email Signature

Agent Response settings

Response Tone

Response Length

Drafting

When a new email arrives, your Agent reviews it to check its relevance. If relevant, a draft is prepared.

Initial Analysis

Analysis Results
Total Emails Analyzed

-

Relevant Emails Found

-

Agent State
Need help with Agent Type?
General Purpose Agent

Ideal for personal email accounts - manages family communications, appointments, and daily correspondence with your personal touch.

  • Personal inbox organization
  • Matches your personal tone
  • Suggests appropriate responses
Customer Service Agent

Specialized for business and customer support:

  • Professional response handling
  • Customer inquiry management
  • Support ticket organization
Demo Agent

Try before you connect your email:

  • Pre-configured demo account
  • Sample email scenarios
  • No setup required
Tip: Start with a Demo Agent to explore features before connecting your real email account.
Mail Provider Help
Choose how your agent will connect to your email account
Google Gmail

Simple secure login with Google OAuth - no password needed

Microsoft Outlook

Microsoft account integration with secure OAuth login

IMAP (Other Email Providers)

For other email providers using IMAP protocol:

  • Company email servers
  • Custom domain email (GoDaddy, etc.)
  • Yahoo Mail
  • Apple iCloud Mail

Can't find your settings? Check your email provider's help page or contact your IT department.

Security Note: All connections are encrypted and your credentials are securely stored.
Connect with Gmail
Secure login with Google - no password needed. Your credentials stay with Google.
Connection Steps
  1. Enter your Gmail address
  2. Click "Connect with Gmail"
  3. Sign in to your Google account
  4. Grant necessary permissions
Security & Privacy
  • Secure OAuth 2.0 authentication
  • No passwords stored by MailAgent
  • Revoke access anytime from your Google account
Note: Make sure to use your Gmail address (this can be a @gmail.com address or a custom domain managed by Google Workspace).
Account Settings - IMAP
What you need to do
  1. Enter your complete email address
  2. Enter your email password
  3. Click "Test Connection" to proceed
What happens next?

When you click "Test Connection", we will:

  1. Verify your email format
  2. Detect your email provider
  3. Configure optimal server settings
  4. Test the connection securely
If we can't automatically configure your settings, you'll be switched to manual mode with detailed guidance.
Important Notes
  • Using two-step verification? You'll need to create a special password in your email settings
  • All connections use secure encryption
Manual IMAP Settings
Don't worry! We'll guide you through each setting. If you get stuck, you can always contact your email provider's support, your IT department, or us.
Username & Password

Your username is usually:

  • Your full email address (e.g., john@company.com)
  • Sometimes just the part before @ (e.g., john)
Understanding the Settings

What is the Host?

This is your email server's address (like a website address). For example:
• imap.aol.com for AOL
• imap.mail.yahoo.com for Yahoo

What is the Port?

Think of this as a specific entrance to your email server. Most secure email servers use port 993. It's like dialing an extension number to reach the right department.

What is TLS?

TLS is a security feature that encrypts your email connection - like a secure tunnel for your data. Always keep it enabled to protect your emails.

Where to Find Your Settings

You can find your IMAP settings:

  1. In your email provider's help documentation
  2. By contacting your email provider's support
  3. From your IT department (for company email)
Common Settings by Provider
Yahoo Mail
Server: imap.mail.yahoo.com
Port: 993
Security: TLS Enabled
Zoho Mail
Server: imap.zoho.eu
Port: 993
Security: TLS Enabled
iCloud Mail
Server: imap.mail.me.com
Port: 993
Security: TLS Enabled
Having trouble? Most email providers use port 993 with TLS enabled. If you're not sure, try these settings first.
Need More Help?

We're here to help! You can:

Personalizing Your Agent
Your agent learns from your past emails to understand your communication style, but you can customize these settings to better match your needs and preferences.
Agent Context Description

Help your agent understand your email needs:

  • Your role or personal context
  • Common topics in your emails
  • Any specific preferences or requirements

Example Descriptions:

General Purpose

"I manage my personal email account with family communications, appointment scheduling, travel planning, and daily correspondence. I prefer responses that are friendly yet concise with a personal touch."

Professional Personal

"I'm a software developer handling emails about project updates, meeting scheduling, and technical discussions. I need to maintain a professional tone while explaining complex topics clearly."

Customer Service

"Customer support specialist for TechGear, handling product inquiries, returns, and technical support. Responses should be helpful and solution-focused while following company guidelines."

Email Signature

Your email sign-off that includes:

  • Your name and optional title
  • Contact information
  • Additional details (company, social links, etc.)

Example Signatures:

General Purpose

Best wishes,
Alex Thompson
alex@email.com

Professional Personal

Kind regards,
Sarah Chen
Senior Software Engineer
LinkedIn: linkedin.com/in/sarahchen

Customer Service

Best regards,
John Smith
Customer Success Manager
TechGear Support
+1 (555) 123-4567

Important: Both fields must be filled out to proceed. The more specific you are, the better your agent will understand your needs and create more relevant email drafts.
Response Settings
Customize how your agent communicates by setting the tone and length of responses. These settings help ensure replies match your communication style.
Response Tone

Select how your agent should communicate:

Formal

Professional and structured communication style. Uses complete sentences and proper business language.
Example response to a meeting request:
"Thank you for your email regarding the project meeting. I am available at the proposed time and have added it to my calendar. Please let me know if you need any specific topics to be addressed during our discussion."

Direct

Clear and efficient communication that gets straight to the point. Focuses on essential information.
Example response to a meeting request:
"Yes, I can attend the meeting on Tuesday at 2 PM. I've added it to my calendar. I'll prepare the sales numbers you requested."

Casual

Friendly and conversational style. Uses more relaxed language while maintaining professionalism.
Example response to a meeting request:
"Hey! Thanks for thinking of me for the meeting. Tuesday at 2 works great for me. I'll bring those sales numbers you mentioned. Looking forward to it!"

Response Length

Choose how detailed your responses should be:

Short (2-3 sentences)

Quick, concise responses for simple matters.
Best for:

  • Confirming receipt of information
  • Simple yes/no responses
  • Quick updates
Example:
"Thanks for the update. The changes look good. I've approved the document."

Medium (4-6 sentences)

Balanced responses that provide context and necessary details.
Best for:

  • Answering questions with some explanation
  • Providing status updates
  • General business communication
Example:
"I've reviewed the project timeline you sent. The milestones align well with our team's capacity. I've shared it with the development team for their input. They'll provide feedback by tomorrow. Let's schedule a brief call next week to discuss any adjustments. Would Tuesday at 2 PM work for you?"

Long (7+ sentences)

Comprehensive responses for complex topics or detailed explanations.
Best for:

  • Detailed project updates
  • Technical explanations
  • Complex problem-solving
Example:
"Thank you for your detailed inquiry about our project status. I've analyzed the current progress across all teams. The frontend development is 80% complete, with the new user interface ready for testing. Our backend team has successfully implemented the database optimizations, resulting in a 40% improvement in query response times. The QA team has identified a few minor issues, which are being addressed this week. I've attached a comprehensive report with metrics and screenshots. We're still on track for our end-of-month deadline. I recommend scheduling a team review next week to discuss the remaining tasks. Please let me know your availability for a 1-hour meeting. In the meantime, you can track real-time progress on our project dashboard."

Draft Creation

Control how your agent processes incoming emails:

Default Behavior (Recommended)

Your agent intelligently filters incoming emails and only creates drafts for messages that need a response. It will:

  • Create drafts for questions and requests
  • Skip automated notifications
  • Ignore marketing emails and newsletters
  • Filter out potential spam

"Always Create Drafts" Option

Creates draft responses for every incoming email, with no filtering. Choose this if you:

  • Want drafts for every email, including spam and automated messages
  • Don't need automatic filtering of any kind
  • Need responses prepared for every single message
Note: This may result in unnecessary drafts for automated emails, newsletters, and marketing content.

Tip: Start with the recommended settings and adjust them based on your experience. You can modify these preferences anytime from your agent's settings page.
Building Your Agent's Knowledge Base
Your agent is now analyzing your Sent folder to learn your communication style, common responses, and typical handling of various situations.
What's Happening Now?

During this phase, your agent:

  • Scans your Sent folder for past email communications
  • Identifies patterns in how you handle different types of requests
  • Learns your writing style and tone preferences
  • Creates a knowledge base for generating relevant responses
Your Knowledge Base

The knowledge base works like a FAQ system:

  • Stores pairs of inquiries and your best replies
  • Matches incoming emails to similar past inquiries
  • Identifies the 3 most relevant past responses
  • Combines best replies to create perfect drafts
Please Note: The more emails in your Sent folder, the better your agent will understand your communication style. This initial analysis helps ensure that future email drafts will match your tone and approach.

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